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FAQ

General


What is the W3Monitor?

W3Monitor is the web-based service that monitors website or any other online resource like a blog or RSS feed you want to continuously track for changes. Our service records and detects every change and clearly highlights added or deleted content in notifications delivered to you via e-mail or SMS.


Why W3Monitor?

Almost all of information that businesses and customers consume now is coming from web sources. This fact dramatically increase the competition between business for customer’s attention. In order to stay in touch with market’s trends as well as win the competition we have to:

  • Track competition product releases
  • Track competition partnerships
  • Track competition team changes
  • Track competition advertisements
  • Track competition hiring
  • Track competition research efforts (research publications, grants)
  • Track competition presence in social media (twitter, facebook, linkedin)
  • Competition pricing deals on the sites
  • Track competition evangelism (where they speak, write, blog)
  • Track the customer mentions in magazines web sites
  • Track customer mention in blogs
  • Track customer mention on Twitter
  • Track customer mention Social Networks (find groups, fans)
  • Track customer mentions in discussion forums

And a lot of more. It almost impossible to manually proceed with all these source, so automation is vital. And W3Monitor gives the chance to simplify your business process of data collection and monitoring.


What business can be benefit from W3Monitor service?

Obviously every business sooner or later faces the issue of monitoring competitors and market trends in order to win the competition for end customer and promote its products. There is list of most popular use cases (which of course not ends up on only listed items):

  • Research departments can use solution to track thousands of pages. In additions they can set up keyword filters that identify the desired changes. When the page is changed, a notification is sent to the user with the set of changes highlighted.
  • Marketing departments can use this to track competitive products, press announcements, alliances and partnerships of their competitors etc. Persons who perform these functions are always overloaded and cannot afford to spend the time to keep up. By using Solution, they need to decide what to track. The grunt work is done by the service. Once a change occurs, with a quick glance they can identify whether the change is of relevance to their business. Solution increases the effectiveness of researchers by removing the grunt work.
  • Sales departments can use this to track and obtain sales leads. For example, by tracking a government site, they can come to know of new RFPs (request for proposals).
  • Consulting organizations can use these sites to look at project requests in sites like e-lance, agency.com etc. They can also track job postings to see what kind of talent their customers and prospects are hiring and offer consulting service.
  • An investor can track the companies they have invested in using multiple information sources. For example, they can use yahoo or other finance pages to find out whether their stock has received an upgrade or downgrade from an analyst.
  • Developers can track technologies, products, standards, tools etc.

How it works


Do I need to install some software components to my computer?

No, as W3Monitor is 100% Web based solution you need nothing to install.


How do I access my monitors?

Monitors’ management is organized in the way of Web Dashboard. Once you login you can add your own monitors to the list as well as set up the search and notification settings.



What output options are supported?

W3Monitor delivers updates from registered monitors to you via Web Dashboard, e-mails, RSS/Atom feeds or SMS. You can specify the exact time when you want to receive alerts and the content: changes highlighting, reference links etc.

 


What’s the maximum frequency of monitoring?

Based on subscription plan W3Monitor runs the tracking of changes on daily or hourly basis. You can choose the best subscription plan for you in accordance with your business needs.


Can I review changes that appeared in the past?

Yes. W3Monitor saves the history of changes. Even if the information source doesn’t deliver news anymore you can always refer to changes happened before. By consolidating all information sources at one location W3Monitor additionally serves as your personal web archive.


Can I recognize changes happened to my competitor's website landing page or pricing policy?

W3Monitor will not only recognize these changes but also send you a notification with changes highlighting. You don’t need to compare two versions of the same manually as we respect your time and effort and clearly display them for you. You can also track all versions in Web Dashboard.


Can I search for updates by using specific keywords?

Yes. Moreover, you can use regular expressions for your query in order to receive the most relevant information in update. W3Monitor carefully filters the content in order to deliver you only data valuable for your business and avoid noising ads and spam.

 


Can I track information that is protected by password?

W3Monitor allows accessing the "hidden" websites protected by password. For instance you can setup the monitor to track changes in LinkedIn profiles or in blog’s post on specific resources. More over W3Monitor lets you registered custom cookies in order to sign in to online storages like Google Docs.


What other features are supported by W3Monitor techniques?

We also offer tracking of form submissions that helps you to monitor new entries with minimal latency. If you actively monitor competitor website we can run the search in hidden mode in order to not let you competitor be aware of this fact.


Subscription


What do I need to start tracking web for changes?

We offer 30-days trial for Individual and Team editions of W3Monitor service. To start sign up here.


What subscription plans are available?

W3Monitor support 3 subscription options characterized by features and pricing. Please visit the subscription plans page to learn more.



What’s your support plan?

Our support plan includes:

  • Self-healing architecture for proactive resolution
  • Rapid response email support
  • 30 day money back guarantee

We also offers online/onsite training courses for end customers.


Do you have Affiliate/Resellers programs?

Yes, we have special programs for our partners. Please contact Inform.io sales team in order to learn more about conditions.